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Returns

Return Policy:
 
  • 30 Days Money Back Guarantee:
    - With a 20% Restocking fee to help us provide free shipping service
  • If Wrong Item or Merchandise Was Shipped:
    - We will provide a free prepaid return shipping label and reshipped correct item or merchandise at our expenses 
  • If Product Arrive Damaged (package is beat up, torn, smashed or destroyed):
    - REFUSE package or crate (please write DAMAGED on "BOL" Billing Of Landing) if arrived damaged 
    - Contact shipping carrier immediately or refuse shipment at the time of delivery
    - Inspect item immediately ProLineMax will not be responsible for any damage occurred after signed for delivered merchandise in good condition 
    - Please contact ProLineMax Support Team 1.626.401.9887 for assistance
  • Buyer is responsible for all return costs: shipping, packaging and insurance (to insure/cover for damage during return)
  • All Returns Must Have RMA# (Return Merchandise Authorization):
    - Please contact ProLineMax Support Team 1.626.401.9887 for RMA#
    - Return item must be in the condition when it was delivered, new and in original packaging
    - All returns must be prepaid freight
    - We will refuse any return shipment without RMA# or package send COD or Freight Collect
     
Warranty:
 
  • 90 Days Parts Replacement or unless specified in product description