Warranty
1-Year Limited Warranty
1-Year Limited Warranty against defects in materials and workmanship.
90-Day Warranty for mechanical motors, electrical equipment, and instruments.
Warranty coverage begins on the original purchase date and applies to the original purchaser.
What’s Covered
This warranty covers defects in materials and workmanship under normal use during the applicable warranty period.
PROLINEMAX provides replacement parts for approved warranty claims.
What’s Not Covered
This warranty does not cover:
•Misuse, abuse, negligence, or accidents
•Normal wear and tear
•Consumable items, tooling, saw blades, and die sets
•Routine maintenance, installation, or setup
•Unauthorized alterations or modifications
•Improper installation or maintenance
•Labor, installation, or other costs associated with replacing warranty parts
How to Obtain Warranty Service
Contact PROLINEMAX Customer Service with proof of purchase.
Warranty Conditions
PROLINEMAX will determine whether a claim qualifies for warranty coverage based on its evaluation of the product and the cause of the issue.
Customers are responsible for securely packaging and insuring products returned for warranty service and for applicable return freight charges. PROLINEMAX is not responsible for products lost or damaged during return shipment.
Service and shipping fees may apply to products returned with missing components or substantial alterations. Any applicable fees will be based on the cost required to replace missing parts or restore the product.
PROLINEMAX is not liable for incidental, special, or consequential damages arising from the use of its products to the extent permitted by applicable law.
We Stand Behind Our Products
PROLINEMAX is committed to providing quality products and dependable support. If you have any questions about your warranty or need assistance, our team is here to help.