Yes, volume discounts may be available for large-quantity orders. Please contact us at 1.626.401.9887 or info@prolinemax.com for more information.

Yes, local pickup is available. Please contact our sales team to make arrangements. The purchaser must be present at pickup and provide valid identification before the merchandise can be released.

No, we do not accept personal checks. We accept money orders, major credit cards, PayPal, Amazon Pay, Zelle, and wire transfers.

Yes, California sales tax applies to all orders.

Small items typically arrive within 1–6 business days, while LTL freight shipments typically arrive within 3–10 business days.

No, we do not currently offer expedited shipping. However, you may provide your own shipping label or arrange an alternative shipping method with us. Processing fees apply.

We offer a 30-day return period.

Yes, items may be returned within 30 days. Please see our Returns & Refunds Policy for complete details.

The buyer is responsible for return shipping costs unless the item arrives damaged or defective.

A restocking fee applies when an item is returned incomplete or in a different condition.

Our products are covered by a Limited 1-Year Warranty. Mechanical motors and electrical equipment are covered for 90 days. Please see our Limited Warranty policy for complete details.

Yes, replacement parts are available for purchase. Please contact us at 1.626.401.9887 or info@prolinemax.com for availability and assistance.